The global pandemic, even with its disruption and tumult, helped the healthcare industry rediscover that necessity is the mother of invention. “It probably catapulted the life sciences industry forward by at least five to ten years, in terms of forcing us to embrace digital transformation, and everything that means. The challenge we have going forward is: How do we adopt and continue to adapt this technology so that it can be integrated into the new way of working and the new way of thinking?” suggests Lorraine Marchand, Vice President and General Manager, IBM Watson Health. “We saw an unprecedented amount of collaboration across all stakeholders to sort of redesign the plane while they were flying it,” continues IBM Watson Health Deputy Chief Health Officer Robert DiCicco. “We learned which technologies were reasonably easy to implement, and which added value, so things like telemedicine had tremendous uptake and ought to be able to provide a better patient experience moving forward.”